Support
We're here to help. Reach out and we'll get back to you as soon as possible.
Contact Us
For any questions, issues, or feedback about the Farlo app, email us at:
support@farlo.appCommon Questions
How do I delete my account?
Open the Farlo app → Account tab → Settings → Delete Account. Your data will be removed within 30 days.
How do I cancel my subscription?
iPhone: Go to iPhone Settings → Apple ID → Subscriptions → Farlo → Cancel Subscription.
Android: Open the Google Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → Farlo → Cancel subscription.
I'm a business owner — how do I get listed on the map?
Register for a Business Owner account, complete your profile, and tap "Go Open" on your dashboard. Your business will appear on the map in real time.
I forgot my password
On the login screen, tap "Forgot Password" and we'll send a reset link to your email. Check your spam folder if it doesn't arrive within a few minutes.
Something isn't working
Email us at support@farlo.app with a description of the issue, your device model, and your iOS or Android version. Screenshots or screen recordings are always helpful.